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Book Chapters

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Kim, M., Lim, C., and Kim, K., "Design of Public Services Using Operational Data Analysis: A Case Study on Public Bus Services in South Korea" in Analytics, Operations, and Strategic Decision Making in the Public Sector (Eds. Gerald Evans), IGI Global, USA, 20-36, 2019.

Kim, K., "Service Science: Science and Service's Meaningful Meeting" in Industrial Egineering Opening to a Smart World (Eds. Kim et al.), 청문각, Republic of Korea, 135-150, 2016.

Kim, K., "New Service Development," in Service Science for the Knowledge Economy Era (Eds. Kim et al.), Life & Power Press, Republic of Korea, 99-130, 2011.

Kim, K., and Meiren, T., "New Service Development Process," in Introduction to Service Engineering (Eds. Karwowski, W. and Salvendy, G.), John Wiley, 253-267, 2010.

Kauffman, P., Kim, K., and Fernandez, A., "Use of a Logit Choice Model to Assess the Feasibility of an Advanced Environmental Technology" Economic Evaluation of Advanced Technologies: Techniques and Case Studies (Eds. Lavelle, Liggett, and Parsaei), Taylor & Francis, USA, 69-81, 2002.

Kim, K., Park, K., and Moskowitz, H., “Multi-Response Surface Optimization and Multi-Objective Optimization: Relationships and Directions” New Frontiers of Decision Making for the Information Technology Era (Eds. Shi and Zeleny), World Scientific Publishing, Singapore, 289-303, May 2000.

Kim, K. and Shin, J., "Machine Cell and Part Family Formation in the Presence of Correlation Among Parts: A Mathematical Programming-Based Approach," Group Technology and Cellular Manufacturing: Methodologies and Applications (Automation and Production Systems) (Eds. Kamrani and Logendran), Gordon and Breach Science Publishers, Amsterdam, 101-128, 1998.

Byun, J. and Kim, K., "On Robust Design for Multiple Quality Characteristics," Quality Improvement Through Statistical Methods (Ed. Bovas Abraham), Birkhauser, Boston, 289-297, 1998.

Kim, K., Moskowitz, H., and Shin, J., "Design Decomposition for Quality Function Deployment," Essays in Decision Making (Eds. Karwan, Spronk, and Wallenius), Springer-Verlag, Berlin, 215-236, 1997.

Kim, K. and Moskowitz, H., "Quality Function Deployment: Optimizing Product/Process Design," Integrated Product, Process and Enterprise Design (Ed. Ben Wang), Chapman & Hall, London, 64-90, 1997.